Ever had trouble finding the restroom in a public space or reading a worn-out sign at an office entrance? You’ve experienced firsthand why ADA compliance matters.
The Americans with Disabilities Act (ADA) sets pretty strict guidelines for facility signage, so everyone can enjoy the same accessibility. However, businesses large and small still make common mistakes, including ones that can lead to hefty fines, lawsuits, and, most importantly, frustrated visitors.
Not sure what you need to avoid? Here’s a rundown of the most frequent ADA signage violations, how to fix them, and the specific rules you need to follow.
1. Restroom Signage Mishaps
The Violation: Restroom signs are missing, improperly placed, or don’t include Braille and tactile lettering.
Why It’s a Problem: Without clear, accessible signage, people with visual impairments struggle to locate the restroom.
How to Fix It:
- Install a sign on the latch side of the door, mounted 48 to 60 inches from the floor to the lowest character (ADA 703.4.1).
- Ensure the text is raised (tactile) and accompanied by Grade 2 Braille (ADA 703.3.1).
- Use contrasting colors (dark text on a light background or vice versa) for readability (ADA 703.5).
2. Entrance and Exit Signage Mistakes
The Violation: No signage for accessible entrances, or improper placement of exit signs.
Why It’s a Problem: People with mobility impairments need clear directions to accessible entry points, and everyone benefits from visible exit signs during emergencies.
How to Fix It:
- Mark all accessible entrances with the International Symbol of Accessibility (ADA 216.6).
- Ensure exit signs are illuminated and include raised characters for tactile reading (ADA 703.5.5).
- Post directional signage leading to an accessible entrance if the main entrance is not compliant (ADA 216.6).
3. Office and Room Identification Errors
The Violation: Room identification signs are missing, incorrectly placed, or lack tactile features.
Why It’s a Problem: Visitors with visual impairments often find it difficult to navigate buildings without proper signage—and so do many others.
How to Fix It:
- Place signs on the wall adjacent to the latch side of the door at the correct height (ADA 703.4.2).
- Use uppercase, sans-serif fonts for clarity (ADA 703.2.3).
- Place Grade 2 Braille directly below the text (ADA 703.3.2).
4. Improper Pictograms and Symbols
The Violation: Signs use incorrect, outdated, or non-standard pictograms.
Why It’s a Problem: Universal symbols help users of all abilities understand signage. Non-standard symbols create confusion.
How to Fix It:
- Use ADA-compliant pictograms, like the International Symbol of Accessibility for wheelchair access (ADA 703.6.1).
- Ensure pictograms have a minimum 6-inch clear space around them (ADA 703.6.3).
- Avoid decorative or overly stylized icons that do not comply with ADA standards.
5. Low Contrast or Glare-Prone Signs
The Violation: Poor contrast between text and background, or glossy finishes that cause glare.
Why It’s a Problem: Low contrast and glare make signage difficult to read, especially for those with low vision.
How to Fix It:
- Ensure at least a 70% contrast ratio between background and text (ADA 703.5.1).
- Use matte, non-glare finishes (ADA 703.5.3).
- Test signs under different lighting to confirm readability.
6. Incorrect Sign Placement
The Violation: Signs are placed too high, too low, or in inconsistent locations.
Why It’s a Problem: Improperly placed signs are harder to locate and read—especially for people with disabilities.
How to Fix It:
- Mount signs between 48 and 60 inches from the floor to the lowest character (ADA 703.4.1).
- Position room ID signs on the latch side of the door (ADA 703.4.2).
- Ensure signage placement is consistent throughout the facility.
Avoiding ADA Violations Is Easier Than You Think
If you’re a facility manager, business owner, or building designer, you don’t want to wait until an inspector—or worse, a lawsuit—forces you to fix these violations. Complying with ADA requirements requires intentionality, but it’s simpler than you might think.
Start by conducting an ADA signage audit using a checklist. Simple changes like adjusting sign height, adding Braille, or using high-contrast colors can make a big difference. If you’re unsure, consult an ADA specialist to ensure you meet all standards.
By correcting these common issues, you're not just meeting regulations—you’re creating a space that is inclusive and welcoming for everyone.
🤝 Contact us for support and custom signage solutions: call (888) 807–5697 or email customerservice@maxsafety.com.
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