General Questions
1. What is MaxSafety.com?
MaxSafety.com is your one-stop shop for comprehensive workplace safety solutions, offering industrial signage to safety resources tailored to a wide range of industries.
2. Who are your products designed for?
Our products are designed for industries such as construction, manufacturing, healthcare, education, government agencies, warehousing, and more. We cater to safety managers, facility supervisors, and business owners focused on compliance and workplace safety.
3. Do you offer custom safety signs?
Yes, we offer fully customizable safety signs to meet your specific needs, including personalized messages, branding, and compliance requirements. If you are having trouble finding what you are looking for on our site, submit a request to our sales team.
4. Are your signs compliant with OSHA and ANSI regulations?
Yes, all our signage is designed to meet or exceed OSHA and ANSI standards to ensure workplace safety and regulatory compliance.
5. Do you provide bulk discounts?
Yes, we offer competitive bulk pricing starting at just 3 units of the same product, with discounts increasing for larger orders. See details on our discount table.
Product Information
6. What materials do you use for your signs?
Our signs are made from durable materials, including aluminum, plastic, and sticky labels, ensuring long-lasting performance in various environments.
8. Are your products weather-resistant?
Yes, our signs are designed to withstand harsh environmental conditions, making them ideal for indoor and outdoor use. Please be sure to review the material details to ensure you are making the selection to best suit your environment.
9. Can your signs be recycled?
Yes, our signs made from corrugated plastic are recyclable post-use, supporting sustainability initiatives.
Ordering and Customization
11. How do I place an order?
You can easily place an order on our website. Simply select your products, customize them if needed, and proceed to checkout.
12. Can I upload my own design for custom signs?
Not at the moment. If you are interested in creating a custom sign, contact us with your requirements, sales@maxsafety.com or (888) 807-5697.
13. Can I ship my order to a P.O. Box?
For accurate and timely delivery, MaxSafety.com does not ship to P.O. Boxes. Please provide a valid street address at checkout to avoid delays in processing your order. If a P.O. Box is entered, we will contact you to request an alternative address before your order can be fulfilled. Thank you for your understanding.
14. Is there a minimum order quantity?
No, there is no minimum order requirement. You can order a single sign or in bulk, depending on your needs.
15. How do I know if my order meets compliance requirements?
Our team has extensive knowledge of OSHA and ANSI standards. If you’re unsure, contact us, and we’ll guide you through the process.
Email: customerservice@maxsaefty.com
Phone: (888) 807-5697
Shipping and Delivery
16. How quickly will my order ship?
We strive for fast turnaround times—90% of orders placed before noon (CT) ship out the same day! Custom designs or bulk orders of 50+ signs may require additional processing time. If you have an urgent need, our customer service team is happy to assist.
17. Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout to ensure you receive your order as quickly as possible.
18. Can you ship to multiple locations?
Yes, we can ship to multiple addresses. Please contact us for assistance with multi-location shipping.
Email: customerservice@maxsafety.com
Phone: (888) 807-5697
19. How can I track my order?
Once your order ships, you’ll receive a tracking number via email so you can monitor its progress.
20. Do you ship internationally?
Currently, we ship within the United States. If you have international shipping needs, contact us to discuss options.
Email: customerservice@maxsafety.com
Phone: (888) 807-5697
Policies and Support
21. What is your return policy?
We do not offer refunds or returns as our products are custom-made. However, we replace defective items at our discretion to ensure your satisfaction. See more about our policy here.
22. What should I do if I receive a defective product?
If you receive a defective product, contact us immediately. We’ll work with you to resolve the issue and provide a replacement if necessary.
Email: customerservice@maxsafety.com
Phone: (888) 807-5697
23. What happens if my custom design contains objectionable content?
If a custom design is deemed objectionable, we reserve the right to contact you for modifications or cancel the order. We do not process orders with inappropriate content.
24. How do I contact customer support?
You can reach our customer support team via email or phone. We’re here to help!
Email: customerservice@maxsafety.com
Phone: (888) 807-5697
Available Monday – Friday from 7am – 4pm Central
25. Do you offer price matching?
Yes, we provide a Price Match Guarantee to ensure you get the best value for your money.
